Builtto scale.
Calls + WhatsApp

Complete care via phone call and chat in one place

Flexible connections

Calendars, CRMs, and more: direct or through automation

24/7

Continuous coverage: nights, weekends and holidays

Smart Forwarding

Direct transfer to your mobile whenever required

An intelligent front desk.And so much more.

Book, move, and cancel appointments.

Check real availability before booking or rescheduling. When a customer cancels, the slot opens up again.

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Confirmations on your terms.

Choose WhatsApp, email, or both, and set reminders for 48, 24, 4, or 2 hours before the appointment. You can turn them off too.

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Remember returning customers.

With recognition enabled, it identifies customers by phone number and retrieves their name and history for a more informed conversation.

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Connect your workflow.

Link calendars and send events to your CRM or other tools through available integrations and webhooks.

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Conversations in multiple languages.

With multilingual mode, it understands and replies in Spanish, English, Portuguese, French, German, Hindi, Russian, Japanese, Italian, and Dutch. Test your customers’ languages before enabling it.

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It adapts to your business.

Every industry starts pre-configured: the agent knows what you offer and how to book.

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Clinics & Doctors

Initial consultation · Cardiology

Mariana López

Wednesday, September 23

11:30 — 12:00

mariana@example.com

Time reserved in the calendar
Illustrative example · fictional details

Medical Triage & Booking

Customer

Good afternoon, I need to schedule an appointment with the cardiologist this week, what availability do you have?

Atendalia

Good afternoon! With pleasure. The specialist is available Wednesday at 11:30 AM or Thursday at 4:00 PM in office 304. Which time works best for you?

See a sample conversation

Better care for every customer. More time for your team.

Answers based on your business information, organized bookings and conversations your team can continue.

  1. Answer your customers

    Handle questions by phone or WhatsApp, even when your team is busy.

  2. Explain your services

    Share services, prices and opening hours using the information you configure.

  3. Make booking easier

    Check availability and help customers choose an appointment.

  4. Pick up the conversation

    With recognition enabled and identity confirmed, use the available customer context.

  5. Bring your team in

    Transfer the call or let a person continue the chat when needed.

More possibilities for your business.Atendalia.

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Published capabilities of Atendalia, Vokey and GO4
What you can doAtendaliaOther solutions
VokeyGO4
Calls + WhatsApp with AIAvailable: Answers and manages bookings in both channelsVoice + WhatsApp notificationsVoice + WhatsApp bot
Multiple calls at the same timeAvailable: Multiple calls, according to contracted capacityPublishes unlimited concurrent callsVoice: 2 inbound + 1 outbound concurrent calls
Memory across calls and WhatsAppAvailable: Can retrieve customer contextCustomer memory; cross-channel continuity unspecifiedCross-channel memory unspecified
You can reconnect with customersAvailable: Enable it after weeks or months, if neededReminders and rescheduling callsReminders; recovery after months unspecified
Locations with their own numberAvailable: Up to 10 locations, each with its own lineAgents per location; numbers depend on planDedicated number; per-location scope unspecified
Monthly price and included features$995MXN/month · VAT included100 min + 600 messages$999MXN/month · Starter100 voice min · email notifications; WhatsApp not listed in Starter. Taxes unspecified.$6,500MXN/month + VAT · Voice + WhatsApp2 inbound + 1 outbound concurrent calls; setup from $8,000

Don’t miss another call.

Keep service available outside business hours and let your team take over conversations that need a person.

Coverage depends on your channels and configuration.

Start today

Your business shouldn’t miss calls.

Every missed call is a customer who dialed someone else. Activate your agent today.

Start with AtendaliaMessage on WhatsApp

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