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AI receptionist for Restaurant

Separates table bookings from pickup orders, and never confuses the two.

What the agent does

  • Clarifies from the start whether the customer wants a TABLE or a PICKUP order; it never assumes one.
  • For a table, it asks how many people and what time; for an order, it notes exactly what they ask and when they’ll pick it up.
  • A pickup order is usually ready in about 30 minutes; it confirms it aloud before finishing.

Tools it uses

Books tables by time slot and party size.

Takes pickup orders with a note of what they ask.

Reschedules and cancels the reservation.

Sends confirmation and a WhatsApp reminder.

Atendalia
Call in progress

A table for four

Service identifiedTable reservation
If a person needs to helpTeam summary
Atendalia
Call in progress

A table for four

Available option
Table reservationThursday · 11:00 AM
Selected option
AtendaliaTeam summaryTable reservationWhat the customer requested

A table for four

TimeThursday · 11:00 AM
Table reservation
Appointment recorded
Selected timeThursday · 11:00 AM
Table reservationThursday · 11:00 AM
Team summaryThe information is ready for your team

A sample conversation

CustomerHi, can you hold a table for four?
AssistantHi! Sure. What day and what time? Or would you prefer a pickup order?
CustomerA table, today at eight.
AssistantDone: table for four today at 8:00 PM. I’ll confirm on WhatsApp and remind you before your reservation.

Illustrative conversation. Real data and hours are set up in your dashboard; the agent answers only with your business information.

Frequently asked questions

Can it take pickup orders?

Yes. When a customer wants to order for pickup, it notes what they ask —exactly as they say it, without inventing dishes— under whose name and when they’ll pick it up, and confirms it aloud.

How does it book a table?

It asks how many people and what time, checks real availability and holds the table. If there’s no room, it suggests another time without inventing reservations.

Does it handle large groups or events?

For large groups or private events, it hands the case to a person to coordinate the menu and terms, according to what you configure in the dashboard.