AI receptionist for Medical practice
Books visits with the reason noted and routes serious emergencies to a person.
What the agent does
- Asks the brief reason for the visit so the doctor arrives prepared, and books into the real calendar.
- For a serious emergency (chest pain, shortness of breath, fainting, bleeding) it hands off immediately or says to call 911.
- Never issues a diagnosis, prognosis or medical advice: front desk and administrative scheduling only.
Tools it uses
Checks slots by room and business hours.
Creates the appointment with its duration, by specialty.
Controlled rescheduling and cancellation.
Confirmation and WhatsApp reminder.
I need an appointment
I need an appointment
I need an appointment
A sample conversation
Illustrative conversation. Real data and hours are set up in your dashboard; the agent answers only with your business information.
Frequently asked questions
Does the bot give medical advice?
Never. Its role is strictly front desk and administrative scheduling. If a patient describes serious symptoms, it hands off immediately or tells them to call 911 or go to urgent care.
Does it record the reason for the visit?
Yes, it asks for a brief reason and notes it so the doctor arrives prepared. It does not collect a detailed medical history over the phone or chat.
Does it work with health insurance?
The agent answers with the information you load in the dashboard: which insurance you accept, whether you issue invoices, and what studies or preparation you require before a visit.