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AI receptionist for Vet clinic

Notes which pet it is and why it’s coming, and routes animal emergencies to a person.

What the agent does

  • Asks which pet it is (species, breed or size) and the reason, and notes it so the team arrives prepared.
  • Treats a seriously ill animal (hit, poisoned, not breathing) as an emergency and hands it to a person.
  • Never gives a dose or treatment: it only books; anything clinical is for the vet.

Tools it uses

Books by room, with notes per pet.

Different duration for consult, vaccine or grooming.

Reschedules and cancels the appointment.

Sends a WhatsApp reminder a day before.

Atendalia
Call in progress

A visit for my pet

Service identifiedVeterinary appointment
If a person needs to helpTeam summary
Atendalia
Call in progress

A visit for my pet

Available option
Veterinary appointmentThursday · 11:00 AM
Selected option
AtendaliaTeam summaryVeterinary appointmentWhat the customer requested

A visit for my pet

TimeThursday · 11:00 AM
Veterinary appointment
Appointment recorded
Selected timeThursday · 11:00 AM
Veterinary appointmentThursday · 11:00 AM
Team summaryThe information is ready for your team

A sample conversation

CustomerMy dog needs his shots, do you have a slot?
AssistantHi! Yes. What’s your dog’s name and what day shall we book?
CustomerHis name is Max, for Friday.
AssistantDone, Max: vaccine on Friday. I’ll confirm on WhatsApp and remind you a day before.

Illustrative conversation. Real data and hours are set up in your dashboard; the agent answers only with your business information.

Frequently asked questions

Does the bot give medical instructions for the pet?

No. It only books. If the animal is seriously ill (hit, poisoned, not breathing), it treats it as an emergency and hands it to a person or says to come in right away.

Can it book vaccines, grooming and consults?

Yes, with the duration you configure for each service. The agent notes which pet it is and the reason so the vet or groomer can prepare.

Does it handle after-hours emergencies?

The agent answers with the information you load in the dashboard (for example, whether there is an on-call vet and which number to call). If it isn’t loaded, it says so honestly and offers to hand off.