Albato + Atendalia

Albato helps you branch appointments by location.

Type: Third-party automation
Data direction: Atendalia → Albato

What information is shared?

Depending on the notification and what this connection supports, it can send the name, phone, service, date, time, and location. Choose the notifications you need and review the example before connecting real customers; it does not send a complete copy of your business.

Do I need Zapier or another account?

This connection does not require Zapier or Make. Use your Albato account and authorize the connection or copy the key or address provided by that tool. Its plans and possible charges still apply.

Who it is useful for

Businesses already using Albato that want to connect their customer service with that tool.

How information flows

For example: Branch appointments by location. Update a tool not listed in the catalog. Add validation before another action runs.

Practical use cases

Branch appointments by location.
Update a tool not listed in the catalog.
Add validation before another action runs.

View connection steps and technical details

What your Albato receives every time an appointment is booked

Your AI phone assistant answers the call, books the appointment in your calendar and sends it to Albato. You choose what we notify you about:

New appointment
Appointment moved
Appointment cancelled
Call ended
chat.handoff_creado
chat.handoff_respondido
contacto.bloqueado
contacto.desbloqueado

Depending on the notification and connection, it can include: Customer name · Phone · Service · Date and time · Branch · Notes · Table or space.

How to connect it

1Hire your assistant at atendalia.com.mx/signup and forward your business calls. Nothing to install.
2In your dashboard, open Integrations → Add and choose Albato.
3In Albato create an incoming webhook (In) and paste the address it gives you.
4Hit Test: Albato receives a sample notification instantly, with the real look of every appointment.

Requirements and permissions

url — endpoint or webhook URL
secreto — signing secret

Relevant limits

This connection only covers the events shown on this page.
Provider availability, quotas, permissions, and charges are controlled by Albato.
Only the events listed above are sent. The connection is one-way and does not import changes made directly in Albato.

What an appointment looks like when it arrives

Your system receives the same event as signed JSON:

{
  "evento": "cita.creada",
  "negocio": { "nombre": "Tu Negocio" },
  "cita": {
    "inicia": "2026-09-10T17:00:00",
    "termina": "2026-09-10T17:30:00",
    "servicio": "Corte",
    "estado": "confirmada",
    "canal": "llamada",
    "cliente": { "nombre": "Ana", "telefono": "+52 81 1234 5678" },
    "sucursal": { "nombre": "Centro" },
    "notas": "Viene por LinkedIn"
  }
}

How to verify and troubleshoot

Use Test in Atendalia and confirm that Albato records the sample.
Check the integration log for a delivered status and an HTTP success response.
Enable one event at a time first so the destination is easy to identify.
Use “Test” in the dashboard and check the result in Albato before enabling real events.
If you see 401 or 403, review the token, its validity and the provider permissions.
If no data arrives, review the integration log and confirm that the event is enabled.

Open official Albato documentation

Specific questions

Can Albato change my Atendalia appointments?

No. This connection sends information in one direction only.

Can I test it without affecting a call?

Yes. The test starts from Integrations and does not open or modify an assistant call.

Hear your assistant answering for real

Call it now and hear how it books an appointment — then review how to connect it with Albato.

Open settings Call the demo

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