Brevo + Atendalia

Brevo helps you send every booking to a shared inbox.

Type
Notification destination
Data direction
Atendalia → Brevo
Read official documentation

What information is shared?

Depending on the notification and what this connection supports, it can send the name, phone, service, date, time, and location. Choose the notifications you need and review the example before connecting real customers; it does not send a complete copy of your business.

Do I need Zapier or another account?

This connection does not require Zapier or Make. Use your Brevo account and authorize the connection or copy the key or address provided by that tool. Its plans and possible charges still apply.

Who it is useful for

Businesses already using Brevo that want to connect their customer service with that tool.

How information flows

For example: Send every booking to a shared inbox. Keep a searchable copy of the alert. Notify administration without dashboard access.

Practical use cases

  • Send every booking to a shared inbox.
  • Keep a searchable copy of the alert.
  • Notify administration without dashboard access.
View connection steps and technical details

What your Brevo receives every time an appointment is booked

Your AI phone assistant answers the call, books the appointment in your calendar and sends it to Brevo. You choose what we notify you about:

  • New appointment
  • Appointment moved
  • Appointment cancelled
  • Call ended
  • chat.handoff_creado
  • chat.handoff_respondido
  • contacto.bloqueado
  • contacto.desbloqueado

Depending on the notification and connection, it can include: Customer name · Phone · Service · Date and time · Branch · Notes · Table or space.

How to connect it

  1. 1Hire your assistant at atendalia.com.mx/signup and forward your business calls. Nothing to install.
  2. 2In your dashboard, open Integrations → Add and choose Brevo.
  3. 3In Brevo: SMTP & API → API Keys, create a key. "From" is a valid sender in your account; "To" is who receives the alerts.
  4. 4Hit Test: Brevo receives a sample notification instantly, with the real look of every appointment.

Requirements and permissions

  • apiToken — API token
  • deCorreo — sender email
  • paraCorreo — recipient email

Relevant limits

  • This connection only covers the events shown on this page.
  • Provider availability, quotas, permissions, and charges are controlled by Brevo.
  • Only the events listed above are sent. The connection is one-way and does not import changes made directly in Brevo.

What an appointment looks like when it arrives

This is how the alert reaches your Brevo when the assistant books an appointment:

New appointment · Ana López

Haircut · Thursday, September 10, 5:00 p.m.
Downtown branch · +52 81 1234 5678
Booked over the phone

Note: first-time customer.

And the full appointment stays in your dashboard, even if you never open Brevo.

How to verify and troubleshoot

  • Use Test in Atendalia and confirm that Brevo records the sample.
  • Check the integration log for a delivered status and an HTTP success response.
  • Enable one event at a time first so the destination is easy to identify.
  • Use “Test” in the dashboard and check the result in Brevo before enabling real events.
  • If you see 401 or 403, review the token, its validity and the provider permissions.
  • If no data arrives, review the integration log and confirm that the event is enabled.
Open official Brevo documentation

Specific questions

Can Brevo change my Atendalia appointments?

No. This connection sends information in one direction only.

Can I test it without affecting a call?

Yes. The test starts from Integrations and does not open or modify an assistant call.

Hear your assistant answering for real

Call it now and hear how it books an appointment — then review how to connect it with Brevo.

Open settingsCall the demo

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Explore all 167 connection guides · Atendalia: AI phone assistant that books appointments for businesses in Latin America.